1. Where are you located?
   • Hotel Murano in Downtown Tacoma – first floor
2. Where do I park?
   • Street parking, parking garage across from the hotel, or hotel parking lot
3. Do I have to pay for parking?
   • Yes
4. Do you take both walk ins and appointments?
   • Yes
5. Can I book more than one appointment per day?
   • Yes. You can book multiple services in the same day.
6. What is your late policy?
   • You are charged $25 if you are 15 minutes late for your appointment and if you are more than 20 minutes late you will be charged $50 and have to be rescheduled.
7. What is your cancellation policy?
   • Must cancel your appointment at least 24 hours before or you will be charged $50.
8. What is your refund policy?
   • No refunds on any purchase